Privacy Policy
Last updated: January 28, 2025
At SkiCosy, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, www.skicosy.co.uk, use our services, or interact with us in other ways.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Ski Cosy Ltd
104 High Street, Melbourne, Derbyshire
[email protected]
+33 (0) 7 60 70 96 16
2. What Data We Collect
We may collect the following types of personal data:
- Contact Information: such as your name, email address, phone number.
- Technical Data: such as your IP address, browser type, operating system, and device type.
- Usage Data: such as how you interact with our website, including pages visited, time spent on the site, and errors encountered.
- Marketing Data: if you opt-in, such as email preferences or subscription information.
- Register for an account on www.skicosy.co.uk.
- Subscribe to our newsletter or other marketing communications.
- Make a purchase or engage with our products or services.
- Contact us through forms or customer support inquiries.
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Consent: If you have given us consent to process your personal data, for example, by subscribing to our newsletter or opting in to receive marketing materials.
- Contractual Necessity: To fulfill a contract with you, such as processing orders, delivering products, or providing services you have requested.
- Legitimate Interests: Where necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms.
- Legal Obligation: To comply with legal obligations, such as tax reporting or responding to lawful government requests.
4. How We Use Your Data
We may use your personal data for the following purposes:
- To provide and maintain our services, including order fulfillment and product delivery.
- To personalize your experience on our website and improve its functionality.
- To process payments and manage transactions.
- To send you marketing communications, with your consent or where permitted by law.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations or resolve disputes.
5. Sharing Your Data
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who help us operate our website or provide our services, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Marketing platforms (e.g., Mailchimp)
- Analytics and tracking tools (e.g., Google Analytics)
We may also share your personal data if required by law or in connection with legal proceedings, investigations, or government requests.
6. International Transfers
Your personal data may be transferred to and stored in countries outside the European Economic Area (EEA), including the United States. In such cases, we ensure that any international transfers of personal data are carried out in accordance with applicable data protection laws, including the use of appropriate safeguards like standard contractual clauses.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law, whichever is longer. After this period, your personal data will be securely deleted or anonymized.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): You can request that we delete your personal data under certain conditions.
- Right to Restriction of Processing: You can request that we limit the processing of your personal data under certain conditions.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
- Right to Object: You can object to the processing of your personal data for certain purposes, such as marketing.
- Right to Withdraw Consent: If we are processing your data based on consent, you can withdraw that consent at any time.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage your preferences, please refer to our [Cookie Policy] (link).
10. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Ski Cosy Ltd
104 High Street, Melbourne, Derbyshire
[email protected]
+33 (0) 7 60 70 96 16