Terms and Conditions for Airport Transfer Services with Ski Cosy Transfers
By utilising Ski Cosy Transfers' airport transfer services, clients acknowledge that they have read, understood, and agree to abide by these terms and conditions, in compliance with EU laws. Ski Cosy Transfers reserves the right to amend these terms and conditions at its discretion, with any changes communicated to clients in a manner consistent with EU regulations.
- Service Provision:
- Ski Cosy Transfers will endeavour to pick up clients promptly upon the arrival of their flight at Geneva Airport for transfers to and from the Morzine Ski area of the Porte du Soleil, in compliance with applicable EU laws and regulations.
- Monitoring incoming flights in real-time to adjust pick-up times accordingly.
- Ensuring comfortable and safe transportation from the airport to the designated destination.
- Offering assistance with luggage and providing a friendly and professional driver.
- Timeliness:
- While Ski Cosy Transfers strives to maintain punctuality, circumstances beyond our control may cause delays. In such cases, Ski Cosy Transfers will not be held liable for any additional costs incurred by the client, in accordance with EU regulations.
- Adverse weather conditions affecting road conditions.
- Unforeseen traffic incidents or road closures.
- Air traffic control restrictions affecting flight schedules.
- Technical issues with the aircraft impacting arrival times.
- Security incidents at the airport causing delays.
- Departure Transport:
- Our services will be available to transport clients to Geneva Airport, beginning 4 hours before their scheduled flight departure, adhering to EU guidelines.
- Missed Flights:
- Ski Cosy Transfers will not be held liable for missed flights resulting from delays caused by the client, traffic, accidents, or other events outside our control, in accordance with EU laws.
- Delayed Incoming Flights:
- In the event of a delayed incoming flight, Ski Cosy Transfers will make every reasonable attempt to re-arrange transport to minimise client inconvenience, following EU regulations. However, waiting times cannot be guaranteed, and efforts will be made to accommodate the revised schedule.
- Adverse weather conditions
- Air traffic control restrictions
- Security incidents at the airport
- Technical issues with the aircraft
- Unforeseen road closures or traffic congestion
- Subcontracting:
- Ski Cosy Transfers reserves the right to subcontract airport transfer services to other reliable and licensed providers, ensuring compliance with EU laws. Clients will be notified in advance of any such arrangements.
- Client Responsibilities:
- Clients are responsible for providing accurate and up-to-date flight information at the time of booking, in accordance with EU data protection laws.
- Any changes to flight schedules must be communicated to Ski Cosy Transfers as soon as possible, following EU regulations.
- Clients are expected to be ready for pick-up at the agreed-upon time and location, in line with EU guidelines.
- Liability Limitations:
- Ski Cosy Transfers will not be liable for any loss, damage, or inconvenience suffered by clients due to circumstances beyond our control, including but not limited to weather conditions, road closures, or force majeure events, in compliance with EU laws.
- Cancellation Policy:
- Clients are entitled to a full refund for cancellations made up to 48 hours before the scheduled pick-up time, as per EU regulations.
- No refunds will be issued for cancellations made within 48 hours of the scheduled pick-up time.
- Payment Terms:
- Payment for airport transfer services must be made in full at the time of booking, unless otherwise agreed upon with Ski Cosy Transfers, adhering to EU payment regulations.
- Complaints and Disputes:
- Any complaints or disputes regarding our services should be communicated to Ski Cosy Transfers promptly, and we will make every effort to address and resolve the issue, in accordance with EU consumer protection laws.
By utilising Ski Cosy Transfers' airport transfer services, clients acknowledge that they have read, understood, and agree to abide by these terms and conditions, in compliance with EU laws. Ski Cosy Transfers reserves the right to amend these terms and conditions at its discretion, with any changes communicated to clients in a manner consistent with EU regulations.